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Benson Shapiro
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4 books found | |
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By Sviokla, John
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Amazon's customers rating 
Essays cover market orientation, order management, customer service, quality, service guarantees, customer complaints, zero defects, and performance measurement
Ranking at Amazon 1317555
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Harvard Business School Press
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April 1993 - Hardcover
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Customer Relationship
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Our price: $16.14 (list: $45)
Used from: $1.45
Information updated on 03/19/2020
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By Sviokla, John
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Amazon's customers rating
Essays discuss communication with customers, market research, industrial selling, pricing, negotiation, sales management, and hybrid marketing systems
Ranking at Amazon 3155259
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Harvard Business School Press
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April 1993 - Paperback
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Customer Relationship
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Our price: $39.99 (list: $45)
Used from: $1.98
Information updated on 03/19/2020
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4 books found | | | |
