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Featuring
8986
books
7547
authors
222
subjects
1269
publishers
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The Business Owner's Bookshelf
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Excellent reading from a terrible year
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Strategy+Business Best Business Books 2008
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BusinessWeek Best-Seller List - Hardcover, November 26. 2008
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The best business books of 2007 @ Miami Herald
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Charles Jacobs Goes Inside the Entrepreneur's Brain
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Jim Collins: How to Thrive in 2009
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The Peter Principle Lives On
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Brand Aid: Technology’s the Great Equalizer
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How News Corp. Nabbed MySpace
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The I-Word
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The Influence of the Net Generation
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New Business in the Network of Everything
Bill Price
Profile not yet available
1 book found
The Best Service is No Service: How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs
By
Price
, Bill
Amazon's customers rating
In this groundbreaking book, Bill Price and David Jaffe offer a new, game-changing approach, showing how managers are taking the wrong path and are using the wrong metrics to measure customer service.
Ranking at Amazon
393766
Jossey-Bass
March 2008 -
Hardcover
Customer Services
Our price:
$16.8
(list: $29.95)
Used from:
$2.02
Information updated on 03/15/2020
1 book found
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