The Manager's Bookstore
Home
|
About MO
|
Contact MO
|
Tell-a-friend
|
Make start page
|
Add to favorites
Advanced
Featuring
8986
books
7547
authors
222
subjects
1269
publishers
-
The Business Owner's Bookshelf
-
Excellent reading from a terrible year
-
Strategy+Business Best Business Books 2008
-
BusinessWeek Best-Seller List - Hardcover, November 26. 2008
-
The best business books of 2007 @ Miami Herald
-
Charles Jacobs Goes Inside the Entrepreneur's Brain
-
Jim Collins: How to Thrive in 2009
-
The Peter Principle Lives On
-
Brand Aid: Technology’s the Great Equalizer
-
How News Corp. Nabbed MySpace
-
The I-Word
-
The Influence of the Net Generation
-
New Business in the Network of Everything
David Jaffe
Profile not yet available
1 book found
The Best Service is No Service: How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs
By
Price
, Bill
Amazon's customers rating
In this groundbreaking book, Bill Price and David Jaffe offer a new, game-changing approach, showing how managers are taking the wrong path and are using the wrong metrics to measure customer service.
Ranking at Amazon
393766
Jossey-Bass
March 2008 -
Hardcover
Customer Services
Our price:
$16.8
(list: $29.95)
Used from:
$2.02
Information updated on 03/15/2020
1 book found
Home
|
About MO
|
Contact MO
|
Tell-a-friend
|
Make start page
|
Add to favorites
� Copyright 2005-2006 - by
Management
Only
.com
Read our
Privacy Policy
