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Featuring
8986
books
7547
authors
222
subjects
1269
publishers
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The Business Owner's Bookshelf
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Excellent reading from a terrible year
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Strategy+Business Best Business Books 2008
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BusinessWeek Best-Seller List - Hardcover, November 26. 2008
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The best business books of 2007 @ Miami Herald
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Charles Jacobs Goes Inside the Entrepreneur's Brain
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Jim Collins: How to Thrive in 2009
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The Peter Principle Lives On
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Brand Aid: Technology’s the Great Equalizer
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How News Corp. Nabbed MySpace
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The I-Word
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The Influence of the Net Generation
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New Business in the Network of Everything
Brad Cleveland
Customer Services
Profile not yet available
1 book found
Call Center Management on Fast Forward: Succeeding in Today's Dynamic Inbound Environment
By
Cleveland
, Brad
Amazon's customers rating
This is the only book available today that provides a very readable, step-by-step guide for managing an incoming call center. The book combines theory with practical advice and is filled with over 100
Ranking at Amazon
1100219
Call Center Press
December 1999 -
Paperback
Customer Services
Our price:
$24.95
(list: $34.95)
Used from:
$0.1
Information updated on 03/16/2020
1 book found
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