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Patrick D. McCarthy

subjects Patrick D. McCarthy writes about Customer Services, Retail Industry
Patrick D. McCarthy's profile Profile not yet available


2 books found
 
The Nordstrom Way to Customer Service Excellence : A Handbook For Implementing Great Service in Your Organization
Buy The Nordstrom Way to Customer Service Excellence : A Handbook For Implementing Great Service in Your Organization from Amazon  By Spector, Robert Amazon's customers rating

First published in 1995, The Nordstrom Way is a classic guide to great customer service. This new book replaces The Nordstrom Way with an even more practical guide to becoming the...

Ranking at Amazon 1130033
 Wiley
 March 2005 - Paperback
 Retail Industry
Our price: $25.19 (list: $24.95)
Used from: $0.1
Information updated on 03/14/2020 		Buy The Nordstrom Way to Customer Service Excellence : A Handbook For Implementing Great Service in Your Organization from Amazon
 
The Nordstrom Way : The Inside Story of America's #1 Customer Service Company
Buy The Nordstrom Way : The Inside Story of America's #1 Customer Service Company from Amazon  By Spector, Robert Amazon's customers rating

Praise for The Nordstrom Way "Outstanding customer service and Nordstrom's are synonymous. The innovative approach has allowed them to find out what the customers want and then do it. Their standards

Ranking at Amazon 1087696
 Wiley
 October 1996 - Paperback
 Customer Services
Our price: $38.1 (list: $29.95)
Used from: $1.25
Information updated on 03/17/2020 		Buy The Nordstrom Way : The Inside Story of America's #1 Customer Service Company from Amazon

2 books found
 
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